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Uniform Complaint Procedures

Uniform Complaint Procedures

The Turlock Unified School District takes all concerns and complaints seriously. The District values the concerns of our parents, staff, students and community. Complaints are respected and honored; there are no negative consequences for filing a complaint. No reprisals or retaliation shall be invoked against any student, parent or employee for processing, in good faith, a complaint, either on an informal or formal basis, or for participating in any way in these complaint procedures.  Every attempt is made to resolve complaints informally and at the lowest level possible. In the instances when that is not possible, a formal process is in place.

Uniform complaint Procedure Forms are to be completed for complaints involving discrimination under any protected category, which includes discrimination on the basis of ethnic group identification, religion, age, sex, color, or physical or mental disability in any school programs receiving federal and state funds, such as Adult Education, Child Nutrition, Childcare & Development Programs, Vocational Education, Special Education; Complaints alleging unlawful discrimination include complaints regarding sexual harassment and/or discriminatory bullying:

  • Step 1: Filing a complaint

  • Step 2: Student Services determines if a safety issue exists that might require interim steps to ensure the complainant’s safety (within one business day)

  • Step 3: Offer of mediation or restorative conferencing, except in cases of sexual assault or battery

  • Step 4: Investigation of the complaint (within 10 business days after compliance officer receives the complaint)

  • Step 5: Response to the complaint & final written decision (within 60 calendar days)

For full explanation of the complaint response procedures, please refer to the Administrative Regulation 1312.3.

UCP Annual Notice 2017-18

For students, employees, parents/guardians, school and district advisory committee members, private school officials, and other interested parties:

The Turlock Unified School District annually notifies its students, employees, parents or guardians of its students, the district advisory committee, school advisory committees, appropriate private school officials, and other interested parties of the Uniform Complaint Procedures (UCP) process.

The Turlock Unified School District is primarily responsible for compliance with federal and state laws and regulations, including those related to unlawful discrimination, harassment, intimidation or bullying against any protected group, and all programs and activities that are subject to the UCP in:

Adult Education Education of Pupils in Foster Care, Pupils who are Homeless, and former Juvenile Court Pupils now enrolled in a school district
After School Education and Safety English Learner Programs
Agricultural Vocational Education Every Student Succeeds Act / No Child Left Behind (Titles I–VII)
American Indian Education Centers and Early Childhood Education Program Assessments Local Control and Accountability Plans (LCAP)
Bilingual Education Migrant Education
California Peer Assistance and Review Programs for Teachers Physical Education Instructional Minutes (for grades 1-6)
Career Technical and Technical Education; Career Technical; Technical Training Pupil Fees
Career Technical Education Reasonable Accommodations to a Lactating Pupil
Child Care and Development Regional Occupational Centers and Programs
Child Nutrition School Safety Plans
Compensatory Education Special Education
Consolidated Categorical Aid State Preschool
Course Periods without Educational Content (for grades 9-12) Tobacco-Use Prevention Education
Economic Impact Aid  


A pupil fee includes, but is not limited to, all of the following:

  1. A fee charged to a pupil as a condition for registering for school or classes, or as a condition for participation in a class or an extracurricular activity, regardless of whether the class or activity is elective or compulsory, or is for credit.
  2. A security deposit, or other payment, that a pupil is required to make to obtain a lock, locker, book, class apparatus, musical instrument, clothes, or other materials or equipment.
  3. A purchase that a pupil is required to make to obtain materials, supplies, equipment, or clothes associated with an educational activity.

A pupils fees complaint may be filed with the principal of a school or our superintendent or his or her designee. A pupil fees and/or an LCAP complaint may be filed anonymously, however, the complainant must provide evidence or information leading to evidence to support the complaint.

A pupil enrolled in a school in our district shall not be required to pay a pupil fee for participation in an educational activity.

A pupil fee complaint shall be filed no later than one year from the date the alleged violation occurred.

We shall post a standardized notice of the educational rights of pupils in foster care, pupils who are homeless, and former juvenile court pupils now enrolled in a school district as specified in EC Sections 48853, 48853.5, 49069.5, 51225.1, and 51225.2.  This notice shall include complaint process information, as applicable.

The staff member, position, or unit responsible to receive UCP complaints in our agency is:

Turlock Unified School District

Director of Student Services

1574 Canal Drive,

Turlock, CA 95382

Complaints will be investigated and a written report with a Decision will be sent to the complainant within sixty (60) days from the receipt of the complaint. This time period may be extended by written agreement of the complainant. The person responsible for investigating the complaint shall conduct and complete the investigation in accordance with our UCP policies and procedures.

The complainant has a right to appeal our Decision of complaints regarding specific programs and activities subject to the UCP, pupil fees and the LCAP to the California Department of Education (CDE) by filing a written appeal within 15 days of receiving our Decision. The appeal must be accompanied by a copy of the originally-filed complaint and a copy of our Decision.

We advise any complainant of civil law remedies, including, but not limited to, injunctions, restraining orders, or other remedies or orders that may be available under state or federal discrimination, harassment, intimidation or bullying laws, if applicable.

Copies of our Uniform Complaint Procedures process shall be available free of charge.  

UCP Annual Notice 2017-18

Uniform Complaint Procedures BP 1312.3

Uniform Complaint Procedures AR 1312.3

Uniform Complaint Procedures Form